This Privacy Policy explains how Meethay (“we”, “us”) collects, uses and safeguards your information when you use our website and services in India and Nepal. By using our site, you agree to this policy.
1. Information we collect
- Details you provide: name, email, phone, delivery address, and order details.
- Payment information: processed securely by our payment partners; we do not store full card details.
- Usage data: device, browser, pages visited and cookies to improve the experience.
- Region preference: whether you shop in India or Nepal, stored to show the right catalogue.
2. How we use your information
- To process, fulfil and deliver your orders.
- To communicate order updates, respond to enquiries and provide support.
- To improve our products, website and service.
- To send offers and updates where you have opted in (you can opt out anytime).
3. Sharing
We share information only with delivery partners, payment processors and service providers needed to run our business, and where required by law. We never sell your personal data.
4. Cookies
We use cookies for essential functionality, remembering your region, and analytics. You can control cookies through your browser settings.
5. Data security & retention
We apply reasonable technical and organisational measures to protect your data, and retain it only as long as necessary for the purposes above or as required by law.
6. Your rights
You may request access to, correction of, or deletion of your personal data, and withdraw marketing consent, by contacting us at hello@meethay.com.
7. Changes
We may update this policy from time to time. The latest version will always be posted here.
8. Contact
Questions about this policy? Email us at hello@meethay.com.
Note: This is a general template and should be reviewed by a legal professional before launch.